Privacy Policy

Koster Keunen Manufacturing, Inc. and our affiliates appreciate and respect our customers’ privacy. This Privacy Policy describes the treatment of information we collect from and about you when you visit our websites or use our services that contain a link to this Privacy Policy or otherwise refer to or provide the URL to this Privacy Policy (collectively, the “Services”).  For purposes of this Privacy Policy, “personal information” means information that identifies a specific person, such as full name, address, telephone number or email address. When other information, such as product purchases, is associated with personal information, this other information will also be treated as personal information under this Privacy Policy.

COLLECTION OF INFORMATION

Information you provide directly
If you order a product from us or one of our business partners, you may be asked for your name, postal address, email address, telephone number and your credit card number.  If you are ordering a product for another, you may be asked for that person’s name, postal address and phone number in order to enable us to deliver the product to the recipient.

Information we may collect automatically
In addition to information you choose to provide to us, Koster Keunen Manufacturing, Inc. and our service providers also use standard technologies to automatically collect certain additional information. For example:

IP Address and Other Identifiers. When you access and interact with our Services, Koster Keunen Manufacturing, Inc.  and our service providers may collect information about your visits in order to permit you to connect to and obtain the Services and to understand the frequency with which specific visitors visit various parts of our Services. For example, we may collect your Internet Protocol (“IP”) address, which identifies the computer or service provider that you use to access the Services, or information about your browser type, authentication identifiers, and other software and hardware information. If you access the Services through a mobile or other device we may collect your mobile device identifier, geolocation data (including your precise location), or other transactional information for that device.

Cookies. Our Services may also use cookies. Cookies are small text files that are stored on a user’s computer and allow websites to remember information about users. We and our service providers use cookies for a variety of purposes in order to enhance the quality of our sites. We use transient (also called “session ID”) cookies to provide continuity from page to page. A session ID cookie expires when you close your browser. We also use persistent cookies. Persistent cookies allow parts of our site to recognize your browser when you return after your first visit to that part of our site. Cookies allow us to personalize your return visits to our site and to save you time during certain activities. You have the choice to set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. For more information, please consult the “Help” menu of your Internet browser.  It is your decision whether to allow us to send you cookies. If you do not accept cookies from us, however, your ability to use some aspects of our Services may be limited.

USE AND DISCLOSURE

Koster Keunen Manufacturing, Inc. and our service providers may use information that we collect from and about you for a variety of business purposes, including, but not limited to:

• to maintain and manage your account, deliver orders that you request, and enhance your experience on our Services;
• to process and track your product or service orders and provide the Services and content you request;
• to communicate with you about the content and Services or other products, content or services in which you may be interested, or to respond to your inquiries or comments;
• to perform business analyses or for other purposes to improve the quality of our business, the Services, and the products and services we offer; or
• in accordance with your consent.

INFORMATION SECURITY

We take a number of commercially reasonable steps to safeguard information in our possession from loss, theft and unauthorized use, disclosure or modification. However, no method of transmitting or storing electronic data is ever completely secure, and therefore we cannot warrant or guarantee that such information will never be accessed, used or released in a manner that is inconsistent with this Privacy Policy.

We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

OTHER IMPORTANT INFORMATION

If you click on or interact with a hyperlink that you find on the Services, you may leave our Services or send information to a different website or application. Our Privacy Policy does not apply to your interactions with third-party websites or mobile apps (including without limitation third party payment services).

Visiting Our Services from Outside the United States
Please be aware that your personally identifiable information may be accessed from, transferred to, processed, and stored in any country where we have facilities or engage service providers. By using the Services or providing us with any personal information through the Services, you consent to the transfer, processing and storage of your personal and non-personal information in countries outside your country of residence, including the United States, where the data protection and other laws might be different from those in your country. This includes the use of cookies and other tracking technologies as described above. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in the United States may be entitled to access your personal information. As a result, please read this Privacy Policy with care.

Changes in this Privacy Policy
We may amend this Privacy Policy at any time by posting the most recent version of the Policy on the Services, along with an indication of the date on which the Policy was amended most recently. If we make any material changes in the way we collect, use, and/or share personally identifiable information that we collect about you through the Services, we will provide appropriate notification to you.

CONTACT US

If you want to access and correct your personal information, or have questions or wish to send us comments about this Privacy Policy, you may do so at: 1021 Echo Lake Road, Watertown, Connecticut.

Last revised: 6/17/2020